Uk News Family's first holiday since losing father during Covid ruined as baggage remains in Heathrow United Kingdom news
PremierLeague-News.Com - All seven members of the family, who suffer a mix of anxiety and depression, have been separated from their medication and are yet to find alternative supplies abroad
PremierLeague-News.Com - Breaking Sport Transfer News ! A family of seven travelling on a much-needed holiday after losing their father and grandmother in the pandemic arrived in Mauritius to learn all of their luggage remained in the UK due to the Heathrow baggage backlog.Shannon Plumb, 23, her mother, three sisters and two of their partners, checked-in their bags at Heathrow airport on Friday before boarding a flight at around 6pm, which was delayed by an hour to allow additional time for luggage to be loaded onto the plane. But after a lengthy wait on arrival in Mauritius, it became clear that the family’s belongings had not made not the journey with them. Ms Plumb has since learned that at least 350 bags were missing from their flight.It means that members of the family who suffer from a mix of anxiety and depression have been separated from their medication and are yet to find alternative supplies abroad.Shannon Plumb (Photo: Supplied) Ms Plumb told i: “That’s the worst thing about this. Sure, it’s annoying that we don’t have our clothes, shoes and make-up, but a lot of people in my family suffer from anxiety and depression, and all our tablets are sitting in those cases.“We’ve got to a point now when we’re all not feeling that well, a bit jittery, as we need to take those tablets on a daily basis. Going without can have a really bad effect on a person.”It the family’s first trip abroad since the death of Ms Plumb’s father, Cliff, aged 57, followed by her grandmother a week later, at the height of the pandemic in December 2020.“The holiday was meant for all of us to have a break and just chill out. It’s turned out the complete opposite,” she said. Shannon Plumb, left, with her three sisters, mother Jacky and father Cliff, who died in 2020 from Covid (Photo: Supplied)A technical malfunction of Heathrow’s baggage handling system on Friday has created a backlog of suitcases which have been pictured piled up inside and outside the terminal which the airport has been battling ever since.To add insult to injury, Ms Plumb believes the family were overcharged when a taxi driver took them from the airport to a clothing shop to buy new outfits suitable for Mauritius’ tropical climate after they landed in the country.
News source = PremierLeague-News.Com
. “We booked an all-inclusive holiday, so weren’t expecting to pay anything extra. It’s a big cost we didn’t account for,” she said.Shannon Plumb in the single summer outfit she bought on arriving in Mauritius after her suitcase ended up in the Heathrow baggage mountain (Photo: Supplied)The family’s Tui representative has since confirmed with Air Mauritius that their luggage is still at Heathrow airport. Airlines can fly out missing luggage on subsequent flights to destinations, however Air Mauritius operates just three weekly flights from Heathrow. The airline has to find space for the holidaymakers’ missing bags, while also transporting luggage for the latest passengers. According to the family’s Tui representative, Air Mauritius was able to fit just five missing bags on the latest flight. Ms Plumb said she was in “absolute shock and disbelief” when she saw pictures of suitcases piled at Heathrow, described as a “baggage mountain” on social media. “I would never in my wildest dreams have thought that my luggage would have been just left sitting with all those others,” she said. “At this rate, we’re not going to get our luggage for even half the holiday. The medication is the biggest problem that we’re facing now, for everyone.”A spokesperson for Heathrow said: “We apologise unreservedly for the technical issues with our baggage systems that have impacted passengers this weekend. We are working round the clock with airlines to re-unite passengers with their bags as quickly as possible.”
Source = PremierLeague-News.Com