Sheffield news 'I was forced to sleep in airport because my hand luggage was too big' PremierLeague-News.Com

PremierLeague-News.Com - She was refused on the flight because Ryanair said her hand luggage was too big

Sheffield news 'I was forced to sleep in airport because my hand luggage was too big' PremierLeague-News.Com

PremierLeague-News.Com - She was refused on the flight because Ryanair said her hand luggage was too big

Sheffield news  'I was forced to sleep in airport because my hand luggage was too big' PremierLeague-News.Com
17 June 2022 - 20:30

PremierLeague-News.Com - Breaking Sport Transfer News ! A woman says she was refused boarding on her flight home by Ryanair and left stranded with her hand luggage because it was 'too big'. Teresa Bruce, who has diabetes, had travelled to Benidorm from Prestwick Airport, for a five-day trip with her friends and was told by a Ryanair staff member her luggage was to big when queueing for her flight home. The 63-year-old, from Irvine, was told her hand luggage was too big to take on board and she would need to pay €69 to place the suitcase in the hold, despite travelling with the same case days earlier, reports Daily Record. Read more: How to cancel a flight with Jet2, easyJet and TUI and if you will get a refund Teresa, who is an Asda employee, told staff she didn't have enough money to pay the fee after spending all her cash on her holiday. She said: "We were at the gate queuing for priority when a woman came up to me and told me to go with her and bring my suitcase. Teresa Bruce, 63, has diabetes and was left stranded in Spain (Image: Daily Record) "I went with her and she told me my suitcase was too big to go on the plane. I said 'how can it not come on the plane? I travelled here with it'. "She told me I would have to pay €69 but it was the end of my holiday and I didn't have any money left. I couldn't understand why I needed to pay for the case when I had flown over from Prestwick with it just five days before." She added: "I need to take a jab every Thursday for my Type 2 diabetes and I didn't take it with me as it needs to be refrigerated. I was expecting to get home that day. "I asked to speak to a supervisor and said I was diabetic and had to get home for my medication. She said no and if I wanted to speak to anyone about it I would have to go back out through security to find someone, but by that point my flight would have already left. Teresa's friend paid the €69 baggage fee via bank transfer to help her get home but staff working for the flight operator said it was too late.

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. I told them and they said I was too late and I couldn't board as the flight was closed," she continued. "There were people still waiting to go on the stairs to get to the plane. If someone was running late they would have called out after that point and let them board. The flight attendant was determined I wasn't getting on that plane." Teresa desperately needed to get home that day to take medication for her Type 2 diabetes but was instead forced to sleep in the airport - which she claims was a 'frightening' experience. She added: "It was scary and I was frightened to shut my eyes in the airport as I didn't know who was going to be about and I was alone. I tried to find somewhere in the airport safe and I dozed on and off on the seats. "To think Ryanair left a female in a foreign country on her own is absolutely shocking." Teresa had to fork out for a flight to Edinburgh the next night as there were no direct flights to Prestwick for another three days. A spokesperson for Ryanair said: “This passenger’s cabin bag exceeded the dimensions permitted for her flight from Alicante to Prestwick (26 May). "As per Ryanair’s T&Cs which were accepted by the passenger at the time of booking, oversized cabin baggage must be placed in the hold of the aircraft for a standard fee. "This passenger initially refused to pay the charge, but later changed her mind and returned to the gate, however boarding for the flight had subsequently closed, and the passenger missed her flight.” READ NEXT: Man, 51, died in front of heartbroken wife and daughters after rude paramedics 'dismissed him' Huddersfield mum and stepdad accused of murder after 'torturing schoolboy to death' admit cruelty to a person under 16 Police uncover Huddersfield cocaine and heroin dark web plot with £5.5m stashed in Cryptocurrency Sebastian Kalinowski murder trial: A timeline of events Read More Related Articles 200 criminals on the run in Huddersfield and Kirklees caught Read More Related Articles Face of Huddersfield mum accused of killing Sebastian Kaliwnoski as she is pictured for the first time

Source = PremierLeague-News.Com

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