Manchester news Lidl shoppers fuming over new blanket system across all supermarkets Manchester united news
PremierLeague-News.Com - The retail giant has left a sour taste in some shoppers' mouths
PremierLeague-News.Com - Breaking Sport Transfer News ! Supermarket giant Lidl has angered shoppers with a blanket change across all of its stores. Last year the retailer introduced a cash prize game on its app, which gave shoppers the chance to save money on their shopping. The supermarket chain has now quietly removed the cash prize game – replacing it with a new ‘spin the wheel’ offer instead. According to the Mirror, this hasn't gone down too well with shoppers, who are now complaining that they are no longer receiving any money off incentives. Read More Related Articles Iceland has brought back one of the UK's most nostalgic snacks from the 80s and 90s Read More Related Articles Aldi shoppers are saying the same thing about M&S' new £4.50 product Under the terms of the new loyalty club, customers were offered £5 off their first shop during the introductory period last year. After that, customers would receive a free digital scratchcard every time they purchased an item in store. Those that won would then get money off their next spend. But customers say the decision to withdraw the offer means they are no longer getting equivalent savings. Instead, the chain has introduced a spin the wheel feature offering a mix of cash and coupons instead. And shoppers say the prizes have become incredibly rare. One customer Lorraine King said: “I enjoyed winning money off my shopping as every bit counts, but the switch to money off items has completely changed things. “The scheme is not the same and the savings aren’t as great,” she said.
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.” Lorraine says her coupons are on items she never purchases, such as croissants and dog food, which means there’s no way for her to save any money. “As a result I can’t use the coupons – so the scheme doesn’t help me at all.” Customers online are also disappointed - some say they haven't even qualified for a coupon since the shake-up. Tweeting the German discounter, one shopper said: “@LidlGB's new spin the wheel thing isn't nearly as lucrative as the scratchcard feature. Not a sossidge since it was launched!” Another said: “LidlGB Please bring back the Lidl+ scratchcard. At least a win made me do an extra trip back to Lidl to spend my winnings. Everything I’ve won on spin the wheel has been nothing I’d want to buy (even with the discount win), so no incentive now to pop back for that extra shop.” A spokesperson for Lidl confirmed scheme was withdrawn on February 4 – just five months after launching, but did not say why it made the change or if customers were notified of the swap beforehand. “Everyone on the Lidl Plus app has now moved from the scratch card to Lidl’s Spin of Surprises to have a chance of winning a variety of prizes,” the spokesman said. Christian Härtnagel, chief executive at Lidl GB at the time said: "Our customers know that we offer the best quality products at market leading prices. We've designed Lidl Plus so we can provide an even better, tailored, shopping experience for our customers, as well as to thank them for their loyalty."
Source = PremierLeague-News.Com