Birmingham news Family 'electrocuted' at Butlin's and 'given teddy bears as compensation' PremierLeague-News.Com

PremierLeague-News.Com - Katarzyna and David Baldock were left horrified after their Butlin's family holiday turned into a disaster

Birmingham news Family 'electrocuted' at Butlin's and 'given teddy bears as compensation' PremierLeague-News.Com

PremierLeague-News.Com - Katarzyna and David Baldock were left horrified after their Butlin's family holiday turned into a disaster

Birmingham news Family 'electrocuted' at Butlin's and 'given teddy bears as compensation' PremierLeague-News.Com
06 August 2022 - 12:00

PremierLeague-News.Com - Breaking Sport Transfer News ! A furious mum told how she was electrocuted during a horrific family trip to Butlin's. The shocking incident happened on the first night of their stay and claim they were 'given teddy bears as compensation'. Katarzyna and David Baldock visited the resort in Minehead, Somerset, with their daughter and a family friend. But things took a turn for the worse when she switched off a bedroom light and was "pulled in by the worst electric shock she had ever felt." They also said their accommodation was not cleaned properly as they could see blood smeared on the wall when they arrived. The family said they were forced to wait "outside for hours" to safer accommodation, while staff seemed unsympathetic. READ MORE: Builder 'took £3,000 from customer for materials then vanished' Butlins said an electrician was on the scene within an hour and the family was moved to alternative accommodation. It is understood no electrical faults were found with the accommodation. "I couldn't believe guests get treated that way," Mrs Baldock told CornwallLive. "And they wouldn't move us for hours. It was absolutely disgusting. They finally actually told us they had nowhere else for us to go". Describing what happened, Katarzyna, from Camelford, Cornwall, said: "I went to turn the light off and I got a massive electric shock. It was a proper one. One of those that pull you in. The light was still going after and wouldn’t stop flickering and stuff. That was scary and there was no caregiving. Jessica Baldock, 12, and her friend Lavey Rivers, 11, camped outside of their Butlins accommodation where Jessica's parents claim they were electrocuted “I’m also a cleaner and you’d have to be a blind cleaner not to see the blood on the walls. It was smudged and I thought it was dirt but it was actually like raw blood - it was fresh and you could see that. I can take any dirt but blood is one of those that I’m like no. I told them they had to reclean the place and I think they just painted over it instead." She added: “My husband, who is in a wheelchair, said I had to go and get hold of someone after the electric shock and he popped to the toilet and he got the same from the toilet switch. It was not a little one.

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. I thought they were joking. They must have a decent amount of guests on the grounds but they had no staff around. I remember I just thought if anything serious happened they have no one here. “I told Butlins they had to move us somewhere else for our safety, even if it’s a B&B for the night until they can fix it. They told us to wait for an electrician and said he could be 45 minutes or three hours. They just didn't care. They also told us they had nowhere for us to move." She added: "After the electrician finally came he told us we could not stay there and we were moved. My daughter couldn’t sleep all night. She didn’t want to go to the toilet or anything and she was scared because she's autistic and struggles with things. It takes her a long time to understand and no matter what we told her all night it was hours and hours before she would accept that she was going to be fine. The family found what they believed was blood on the wall of their accommodation "She was so excited when we got there and then she was so stressed and she had to pack up everything and we were like a homeless family sitting out on the grass. I told [Butlins] if they had nowhere else to put me I would pack up and go home and they gave us two teddy bears for compensation. “It’s just so stressful and I can not believe people could be treated like that. When we left I asked to see the electrical certificates and I still want to see them. The staff said they would send it through email and I haven't received anything yet." A spokesperson for Butlin's said: "We’re sorry for the Baldock family’s experience with us on resort recently. Safety is our top priority and where an issue does arise, our team work hard to ensure that it is dealt with as quickly as possible. "Once reported, our on-resort electrician was inspecting their accommodation within the hour. In order for a full electrical inspection to be conducted, we moved the family to different accommodation for the remainder of their break and apologised for any inconvenience caused. We have been in contact with the Baldock family directly to discuss the issues raised in more detail." Stay up to date with the very latest from your Birmingham or West Midlands street or neighbourhood with our Birmingham News Email Updates. READ NEXT: Would-be killer of 13-year-old rapped he 'regretted he'd not finished the job' in drill video West Midlands Safari Park hits back as visitor says family only saw 'seagulls, magpies and 300 deer Birmingham's Super Saturday! 'Busiest weekend ever' as huge crowds expected Pub hits back at 'malicious' customer who complained about 'unforgiveable' food item on roast dinner

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